Located in Seattle, I am currently pursuing a remote M.Sc. in Human-Computer Interaction (HCI) at the Rochester Institute of Technology.
My background in customer service has honed my ability to listen and empathize, enabling me to intuitively understand the needs both customers and clients. Paired with my research expertise, I can translate insights into data-driven, seamless interactions that resonate with users and deliver meaningful, intuitive experiences.
In my upcoming thesis, I will develop practical methods for UX professionals to integrate AI tools into their work safely and effectively.
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